A social worker is in the business of improving the lives of people in need; from juvenile delinquents to the poor elderly. It is a very personal profession, immersed in the lives of troubled individuals and families.
In movies and sitcoms, it is a social worker that accompanies foster children into new homes, facilitates activities in group homes, and arranges and files all their paperwork. It is a social worker that guides these people into having better, more stable lives.
If you have a passion for helping uplift struggling people, consider becoming a social worker. It is no easy job, having to see people who are at rock bottom. But the success that comes with helping them get out and up of those lows is certainly worth it all. For more on the duties and responsibilities entailed by the profession of a social worker, see these Job Description Samples.
To be a social worker, you are usually required to be a certified civil servant. You will be working under the government for the people in your community that need your help. Through the years, however, there has been a steady increase of social work under private institutions like NGOs or Non-Governmental Organizations.
You may do social work in any of these settings:
Broadly and quite simply, a social worker does social work, which entails help, guidance, and support. You will be dealing with people, either as individuals or in groups and families.
In general, this entails the following steps:
Although both jobs deal firsthand with people and their needs, they differ primarily on the fields they are in. While social work may be found in the settings listed above, customer service professionals work for companies and businesses. For more on their work, see these Customer Service Manager Job Description Samples. Furthermore, social workers are more immersed into the lives of their clients, whereas customer service professionals assist clients and customers in getting the products and services that they need.