FREE 9+ Shift Leader Job Description Samples in MS Word | PDF

A shift leader is the person in between the manager or supervisor and the lower staff. A shift leader ensures that the memorandums, rules, and notices that are promulgated by the managers will be made known to the lower staff. It is also the shift leader’s job to manage the shifting schedules of staff, delegate and assign tasks, and regularly monitor their attendance and job performance. Fast-food chains, restaurants, food courts, department stores, and hotels—all these hire at least one or two shift leaders.

A shift leader is the person in between the manager or supervisor and the lower staff. A shift leader ensures that the memorandums, rules, and notices that are promulgated by the managers will be made known to the lower staff. It is also the shift leader’s job to manage the shifting schedules of staff, delegate and assign tasks, and regularly monitor their attendance and job performance. Fast-food chains, restaurants, food courts, department stores, and hotels—all these hire at least one or two shift leaders.

If you are a manager or owner of any of the said businesses, then you need to make sure that you hire a shift leader who is the best fit for the job. In order to determine who is the best fit, you need to refer to a job description. For your convenience, we have made available a wide collection of shift leader Job Description Samples that you can download for free. Scroll down below and start downloading the ones that suits the nature of your company’s needs!

Restaurant Shift Leader Job Description

Operations Shift Team Leader Job Description

Sample Shift Leader Job Description

Hotel Shift Leader Job Description Example

Front Office Shift Leader Job Description

Job Functions of a Shift Leader

• Oversee the activities of the servers and other dining room personnel
• Maintain a good working environment
• Ensure that all queries made by customers as well as by the staff are handled promptly and efficiently
• Responsible for monitoring, training, and developing newly hired employees
• Lead each staff by delegating duties, assigning tasks, and following up each staff regarding their tasks
• Follows inventory control procedures to reduce product loss
• Adjust staffing according to the volume of customers that are expected on a specific time, specific day, or specific events
• Plan and direct activities related to the service of meals
• Ensure the quality of the food being served to the customers are top-notch and more importantly, it meets the standards set out by the company
• Present and ensure a neat and polished appearance of the premises by following and imposing standard grooming and cleaning procedures
• Imposes rules on neat and clean appearance for the staff. If there is a uniform, strictly enforce the wearing of such uniform and keeping the uniform clean through regular washing.
• Perform other duties as assigned by the manager or supervisor
• Follow proper sanitation and safety procedures and imposes these on the rest of the team

 

For more job descriptions of leadership positions, you can check out our collection of Team Leader Job Description Samples. Simply click on the link provided.

Sample Food Shift Leader Job Description

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Production Shift Leader Job Description

Minimum Qualifications of a Shift Leader

• At least a high school diploma
• A degree in Management or any course related to the industry is preferable but necessary (for example, if the shift leader is hired in the hotel industry, then it is advisable that he/she must posses a degree in Hotel Management.)
• Must be at least 18 years old (or any age that the state considers as the age of majority)
• Previous experience in the industry is preferred
• Previous experience in leadership positions
• Capable of using Microsoft Word and Microsoft Excel
• Detail-oriented
• Good interpersonal skills
• Capable of multitasking and flourishing in a fast-paced environment

 

Want more job descriptions? Check out our collections on this website, and if it interests you, you can also download our Film Director Job Description Samples. Click on the link provided to view the samples.