Delivery has become a very important staple in the modern world. With the ever increasing number of modern technology being released every year, comes with a seemingly correlated demand for convenience. More people nowadays tend to purchase goods and services from the comfort of their homes or base of operations, and have it delivered right into their doorstep. The popularity of being able to buy any sort of product and service anywhere and have it delivered directly to your door has greatly dominated the modern world, especially in more urban areas. With popularity, comes with responsibility. The pressure is constantly on for logistics companies and businesses alike because more items enclosed in a delivery means extra and more careful logistics management.
It is every company representative’s responsibility to take extra care of every order that will be delivered, especially when it involves fragile items. Mismanagement of products and deliveries will lead to severe customer disappointment and significant loss of revenue. This is why delivery checklists are very important. These checklists are also commonly known as a delivery note. It allows tracking and reviewing of items enclosed in the delivery to be much much easier. It’s not technically a compulsory document to include in every delivery, but customers generally appreciate the the extra gesture made by the company. It gives them an extra layer of assurance that the delivery was done well and the items inside were perfectly maintained. To get to know the document more, check out these service delivery note samples that are listed below. You can then use these samples as a guide or template when you’ll decide to write your own.
10+ Service Delivery Note Samples
1. Service Delivery Note Sample
2. Printable Service Delivery Note
3. Electronic Service Delivery Note
4. Service Delivery Note Format
5. Return Service Delivery Note
6. Editable Service Delivery Note
7. Standard Service Delivery Note
8. Logistics Service Delivery Note
9. Professional Service Delivery Note
10. Formal Service Delivery Note
11. Return Service Delivery Note Sample
What Is a Service Delivery Note?
Essentially, a delivery note works like a checklist that is included in every delivery that is made to a customer. The checklist contains a list of items that is enclosed in the shipment, as well as the quantity and description of each item. A delivery note helps with keeping track of the delivery and is also used to review each item by providing an overview of their orders that they can compare to. The benefits of the document goes both ways as aside from helping the recipient with the review of their orders, a signed copy is also sent to the suppliers to let them know that the delivery was a success and it met the customer’s satisfactions. It’s important to take note that the document lists quantities, not values. It only includes the description and quantities of each item, the values of each item such as prices and taxes included are only reflected on the invoice, which is a completely different document. In this case, a service delivery note works exactly the same way, but lists the name and nature of the service instead, not items.
What Should Be Included in a Service Delivery Note
You have a completely free rein on creating a delivery note. And since it’s not compulsory, there really are no fixed fields that you have to include. The format of your delivery note entirely depends on the scale and nature of your shipment. Although despite of this, it is still heavily advised to use a template like the samples listed above. A template should be able to help you keep track of every information that you include, and make sure that you’re not missing the most important components, making it complete. These are some of the recommended components to be included in a service delivery note.
- Contact Information
Always include the basic contact information of your company like the company name, company address, contact numbers, and a website if you have one. It’s also advised to have the contact information of the recipient included as well.
Follow a proper and uniform dating system when you put the dates. And when you put the dates, make sure that it is complete. Dates such as the date of purchase, date of shipment, and the date of delivery.
- Name of order and order number
- Packing list
Names of the services included in the delivery, quantity, and the descriptions
- Subsequent deliveries
Note that this section will only be included when subsequent deliveries have or will be made.
This is a pretty basic checklist, it should only cover what sensible information should be included. Again, if you feel like adding more, then that entirely depends on your delivery and the services that you will deliver.
Where does a delivery note go?
Two copies of the delivery note is usually made, one is for the customer, and the extra copy is signed and will be sent back to the supplier as proof of delivery.
Who prepares delivery order?
The delivery order is issued by the carrier of the cargo or by the authorized destination agent.
What is the difference between an invoice and a delivery note?
The invoice is a bill of sale showing the values or the amount to be paid by the recipient. Delivery note is a note sent by the business owner informing the customer about the dispatch and delivery of goods.
Not only does a delivery note make sure that the services delivered are in perfect condition, it also preserves the reputation of the company by showing utmost care in preserving the quality of the service and its delivery. There may not be any law that states the requirement of the document, but it’s a simple gesture that benefits both sides.
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