Successful companies, institutions and business establishments always boil down to successful and well-handled management. Quality management must have a consistent and established standards all throughout the whole year, even extends to the next years. This aspect also helps in maintaining the branding that the company has been taking care of with regards to the products and services that they are offering. Quality management ensures that an organization, product or service is consistent. It has four main components: quality planning, quality assurance, quality control and quality improvement. Quality management is focused not only on product and service quality, but also on the means to achieve it. This shall be further discussed in the next few paragraphs of this article. In order to formalize this, there is a need to make a Quality Management Statement. In making this, our site offers you ready-made and free templates that you can choose from. Choose among these templates and pick the one that satisfies your needs the most.
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What Is Quality Management?
Quality management is the act of overseeing different activities and tasks within an organization to ensure that products and services offered, as well as the means used to provide them, are consistent. It helps to achieve and maintain a desired level of quality within the organization. The aim of quality management is to ensure that all the organization’s stakeholders work together to improve the company’s processes, products, services, and culture to achieve the long-term success that stems from customer satisfaction.
Components Of Quality Management
- Quality Planning – The process of identifying the quality standards relevant to the project and deciding how to meet them.
- Quality Improvement – The purposeful change of a process to improve the confidence or reliability of the outcome.
- Quality Control – The continuing effort to uphold a process’s integrity and reliability in achieving an outcome.
- Quality Assurance – The systematic or planned actions necessary to offer sufficient reliability so that a particular service or product will meet the specified requirements.
Principles Of Quality Management
These principles are used by top management to guide an organization’s processes towards improved performance. They include:
The primary focus of any organization should be to meet and exceed the customers’ expectations and needs. When an organization can understand the customers’ current and future needs and cater to them, that results in customer loyalty, which in turn increases revenue. The business is also able to identify new customer opportunities and satisfy them. When business processes are more efficient, quality is higher and more customers can be satisfied.
Good leadership results in an organization’s success. Great leadership establishes unity and purpose among the workforce and shareholders. Creating a thriving company culture provides an internal environment that allows employees to fully realize their potential and get actively involved in achieving company objectives. Leaders should involve the employees in setting clear organizational goals and objectives. This motivates employees, who may significantly improve their productivity and loyalty.
Evidence-based Decision Making
Businesses should adopt a factual approach to decision-making. Businesses that make decisions based on verified and analyzed data have an improved understanding of the marketplace. They are able to perform tasks that produce desired results and justify their past decisions. Factual decision making is vital to help understand the cause-and-effect relationships of different things and explain potential unintended results and consequences.
Why is quality management important?
Quality management ensures superior quality products and services. Quality of a product can be measured in terms of performance, reliability and durability. Quality management is essential to create superior quality products which not only meet but also exceed customer satisfaction.
What is quality management process?
A Quality Management Process is a set of procedures that are followed to ensure that the deliverables produced by a team are “fit for purpose”. A “Quality Assurance Process” and “Quality Control Process” are then undertaken, to measure and report the actual quality of deliverables.
What is quality management approach?
Image result A Quality Management Approach describes how quality will be managed during the project. This includes the specific processes, procedures, techniques, standards, and responsibilities to be applied. A template is usually provided by the organization and only needs minor changes.
Making this statement is a hard task especially that you need to plan everything from the very scratch. This is the very reason why you are encouraged to utilize everything that you can see on internet. SampleTemplates is your right hand in all your template needs. What are you waiting for? Avail our templates now!
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