It’s not unexpected that there are occasional non-conformances on industrial facilities and projects, given the number of project partners, hundreds of pieces of various equipment, and thousands of suppliers. Although some proactive procedures and processes are in existence to act to avoid non-conformances, blunders, and defects, some will inevitably slip through the gaps. We have comprehensive project forms, protocols, and processes in place to address these non-conformances. The non conformance report, or NCR, is amongst the most influential and effective quality tools available to a firm or team.

10+ Non-Conformance Report Template Samples

A non-conformance report, also known as a non-conformity report or NCR, is a construction-related paper that deals with specification deviations or work that doesn’t meet quality requirements. The report details the issue, how it happened, and how to prevent it from occurring again as part of the quality management system. An NCR is also utilized to determine a customer resolution and document any corrective actions taken. While NCRs are important for quality control, they can sometimes cause complications in the contract. Financial institutions may view NCRs as red flags, or the contractor may identify them as poor performance conditions, both of which can have an economic impact on future contracts.

1. Non-Conformance Report

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  • PDF

Size: 140 KB

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2. Sample Non-Conformance Report

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  • PDF

Size: 57 KB

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3. Daily Field Non-Conformance Report

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Size: 1 MB

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4. Operator Non-Conformance Report

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Size: 17 KB

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5. Simple Non-Conformance Report

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Size: 29 KB

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6. Quality Assurance Non-Conformance Report

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Size: 63 KB

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7. Basic Non-Conformance Report

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  • PDF

Size: 549 KB

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8. Customer Non-Conformance Report

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Size: 14 KB

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9. Formal Non-Conformance Report

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Size: 17 KB

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10. Professional Non-Conformance Report

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Size: 114 KB

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11. Printable Non-Conformance Report

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  • DOC

Size: 6 KB

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When a goods, service, or process fails to meet industry standards, it is called nonconformance. For instance, your life science company’s internal audit department has discovered a non-conforming part from a vendor. The vendor must provide a part that meets the length requirements. However, your audit team notices that the part is 6 cm long during inspection and testing. This mismatch might have a negative impact on the end-functionality, product’s putting your consumers’ health and safety at risk. You’ll also have to cope with cleanup fees, reputational damage, and monetary losses. When a non-conformance occurs, a non-conformance report is used to take corrective action.

If you receive an NCR, you must act quickly and at the very least take the following actions to ensure a timely resolution:

  • Meet the person who issued the NCR.
  • Execute the corrective measures and ensure that the problem has been adequately resolved through an inspection process.
  • Reply with a written document or other document that outlines the process that led to the NCR, documents the action taken to resolve the issue, and explains the procedures taken to stop the issue from happening again.
  • Ensure that your rival agrees with your strategy and signs off on it.

A minor non-conformance is one that occurs seldom, is quickly recognized, and has no direct impact on the end-user. Minor non-conformances include things like an unauthorized change to a standard operating procedure, an unsigned document, or the usage of equipment past its calibration date.

A major non-conformance, on the other hand, is one that frequently occurs, is difficult to discover, and has a negative impact on the end-user. Major non-conformances include, for example, multiple unsanctioned changes to a SOP, various unsigned papers, or repeated violations.

FAQs

Who can issue an NCR?

The project consultant is usually the one who issues a non-conformance report. The report must state an undisputed fact and provide clear and sufficient evidence to back up the assertion. After making the necessary modifications, the NCR follows the agreed-upon conditions for tracking and closing the report. Non-conformance reports are frequently used as training tools by team leaders to teach other employees how to avoid similar situations in the future.

How to document non-conformance?

This phase signifies that the non-conformance has been thoroughly investigated and noted in the NCR. The NCR will be written by responsible people, including the QC department. Clients can also use pre-configured forms to record nonconformance occurrences with Quality Management Software. These forms assist users manage nonconformance-related actions more effectively by simplifying common operations.

If you want to see more samples and formats, check out some non-conformance report samples and templates provided in the article for your reference.

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