10+ Return Policy Samples

People are sometimes apprehensive to purchase anything online, resulting in low conversion rates and sales. Return and refund policies have been shown to improve the amount of visitors who make a purchase after visiting your website. A Return and Refund Policy, on the other hand, can help you save money on return deliveries. Fortunately, there is a straightforward remedy. You need a return policy! You can have solid one with our help. In this article, we provide you with free and ready-made samples of Return Policies in PDF and DOC formats that you could use for your benefit. Keep on reading to find out more!

1. Return Policy

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  • Word
  • Pages
  • Google Docs

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2. Product Return Policy

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  • PDF

Size: 9 KB

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3. Book Return Policy

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  • PDF

Size: 289 KB

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4. Merchandise Return Policy

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  • PDF

Size: 45 KB

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5. Retail Return Policy

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  • PDF

Size: 82 KB

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6. Online Return Policy

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  • PDF

Size: 42 KB

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7. Warranty and Return Policy

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  • PDF

Size: 84 KB

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8. Equipment Return Policy

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  • PDF

Size: 147 KB

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9. Company Return Policy

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  • PDF

Size: 74 KB

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10. Return Policy Example

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  • PDF

Size: 103 KB

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11. Trade Return Policy

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  • DOC

Size: 21 KB

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What Is a Return Policy?

A return policy specifies the conditions under which consumers can return things purchased from your eCommerce shop and whether or not you will pay them. It will also inform your clients of the time range in which they may return items to your organization. Return policies are the regulations that retailers set up to handle the process of customers returning or exchanging undesired or faulty products they’ve previously purchased. Return policies are an extension of the customer service provided by shops, and as a result, they tend to be quite flexible.

How to Make a Return Policy

Setting up equitable return policies while keeping return costs low is especially important for internet shops. Returns are, after all, an unavoidable part of doing business online. A Return Policy Template can help provide you with the framework you need to ensure that you have a well-prepared and robust policy on hand. To do so, you can choose one of our excellent templates listed above. If you want to write it yourself, follow these steps below to guide you:

1. Set a time limit for returns.

It’s critical to inform your consumers about the time limit for returning an item. In general, 15 to 30 days is considered typical, while some companies prefer 90 days. Accepting returns beyond that period will not benefit you in any way.

2. State the intended return condition.

Accepting a return if a consumer is instantly unsatisfied with a product or if the product is faulty is one thing. Accepting a return if a product has been used, damaged, or depreciated in any way by the customer is completely different. Define the condition a product must be in before a return may be processed when creating your company’s return policy.

3. Make a list of the items that must be returned.

If there are any conditions that must be completed before a return may be handled, inform clients ahead of time. You may, for example, require that all returns be received unopened and/or in their original packaging. Customers should also be informed if they require an authorization number, mailing address, or purchase receipt, among other things. Whatever criteria you pick, make sure you spell them out for everyone to see.

4. Spread the word about your policy.

The visibility of a return policy is only as good as the policy itself. If no one can discover it, it doesn’t exist, which is bad news for webmasters. It’s usually a good idea to put your return policy on your website’s front page. This is commonly done in the footer, and some people even make it a part of the checkout process.


FAQ

Is it truly necessary for me to have a return policy?

Yes, regardless of the size of your company, you must have a return policy. Small firms often believe they can handle each return on an individual basis, but this is a terrible idea for several reasons.


What is the purpose of having a return policy?

A simple and straightforward return policy provides customers peace of mind, knowing that what they’re buying is assured to be exactly what it says it is.


What is the definition of return abuse?

When a client abuses a merchant’s return policy to the point where it becomes unprofitable, this is known as refund abuse.

Essentially, your return policy may be the most popular document on your website. It’s not just a chance to clarify your return policies and procedures, but it’s also a technique to make a positive first impression. To help you get started, download our easily customizable and comprehensive templates of Return Policies today!

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