When you think of cleaning services, what first comes to mind? Well, you would probably think of a business providing all sorts of cleaning services in the office or people in uniform mopping floors, cleaning huge glass windows, and the likes. Cleaning service business need a lot of employees to fulfill the needs and demands of their clients and that is why they need an operation plan.
Operational plans for cleaning services allow the business to function efficiently and in an organize manner even when they need to manage a large number of people. In this article are cleaning services operational plan samples and templates provided for your reference or personal use.
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How to Come Up with an Operations Plan for Your Cleaning Services
What is an operations plan? It is a plan that is intended to be used in managing the day-to-day activities and tasks that a company or business must complete as part of their daily operations. An operational plan for a cleaning services business is essential to ensure that the business will function effectively and productively. Here we will provide you with useful information on how you can come up with an operations plan for your cleaning services business.
There are five things that you need to consider when preparing for your operations plan. Your operational plan should be able to answer the questions, who, what, where, when and now much.
- Who – This refers to the people who will be running the business with you or who your business partners are. Of course you cannot run a cleaning services business on your own you will need people to do the other services for you. You will also need to determine who will be responsible for certain tasks and activities to ensure that no part of the business will be left out when it starts operating. Your clients would also want to know the people you work with or employed in your business.
- What – What tasks are involved in running a cleaning services business? This question helps identifying the steps needed to complete these tasks and the people who will need to do the said tasks. You must be specific so as to avoid confusion.
- Where – Where is your business or shop located. This refers to the exact address or location where your cleaning services business is operation or your head office. You need to advertise this information to your clients so that they can have many options for the locations.
- When – When will a particular cleaning service be completed? A time frame as to how long or the length of time needed for a particular service to be completed is appreciated and will give your clients an idea on when they should have the services, instead of letting them guess about it.
- How much – How much does each of the cleaning services you offer cost? You need to determine how much you will be spending for providing the service and how much you should charge your clients for it. Providing a definite price for the services will be highly appreciated by your customers.
After taking into consideration and answering those five questions, you will need to create the sections that will make up your cleaning services operational plan. The areas or sections are made up of the goals and objectives of your cleaning services business, the production process and the timeline of activities. You may also check out Project Operational Plan Samples, Military Operational Plan Samples, and Career Development Plans.
The Goals and Objectives
What is it that you really want with your business and what do you aim to achieve with it? You simply can’t run and manage a business without aiming for something or you will end up closing the business at some point because you got tired of it. Setting goals and objectives for your business will not only help in its operations, but it will give direction as to where your business will be going in the long run. Your goals and objectives will also determine if your business is bound to succeed or not. It doesn’t also mean that once the objectives have been created, it can no longer be changed. Depending on the situation and your business plan, your business goals and settings can be changed if you what you initially aimed for is no longer possible or if your business is not going to get something out of it.
When making or setting goals and objectives for your cleaning service operational plan, you will need to be SMART about it. SMART is a popular acronym used in setting goals and objectives, which stands for specific, measurable, attainable, realistic and time bound.
- Specific – You should be really specific with what things you are aiming for and what you want to achieve. Say for example you want to generate income with your business. How much would you want to earn? Provide a specific amount as this will give you a clearer goal.
- Measurable – By measurable it means that there should be ways on how it can be evaluated or standards where your performance can be compared with. Your goals should be quantifiable in order for you to keep track of your progress.
- Attainable – Attainable goals refer to those goals those goals that you know that you can do and that you are sure that you can accomplish. Setting too high goals that you are not capable of achieving will only lead to failure.
- Realistic – Setting realistic goals is similar to setting attainable goals. You need to keep in mind that setting unrealistic goals will only end up in failure, or it will end up with you being in trouble.
- Time Bound – There should be a specific time frame or length as to how long you it will take you to accomplish your goals and objectives. Going back to generating income for your business. Aside from determine the specific amount, you should also include the time it will take you to earn that amount. Say you want to generate a total income of $10,000 within 3 months of operation.
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The Production Process
This can also be referred to as the implementation process. After setting your goals and objectives for your operational plan the next step that you must do is deciding on how you can carry out your plan and what resources you will need to get started. The production process of an operational plan includes identifying the suppliers, the equipment and technology and the cost of the entire operations.
- Suppliers – In order to get your business started you will need supplies and resources. Where will you be able to get them? Of course that would be from suppliers. It is important that you know who to contact or who to transact with for specific supplies that are needed for your business. Cleaning supplies, staff uniforms, office, cleaning materials, providing training and hiring new staff or new employees can all be done by suppliers. That is provided that you know who to talk to. As a cleaning business, you cannot just rely on supermarkets or grocery stores for your supplies. You will need experts or professionals and coordinate with other related businesses to supply your business needs.
- Equipment and Technology – You should also know what types of equipment and technology you will need for your services. You just can’t rely on state of the art technology or equipment trends. They may prove themselves efficient and outstanding, but if you are starting a business and f your business can’t afford it then you may just be making the wrong decision. Take into consideration the quality of the services that you will be providing in your business and this will help you decide the right equipment and technology appropriate for your business style and business needs.
- Costs – If you don’t have the budget then you can’t have the business. While a lot of people may tell you to reach for your dreams and do what makes you happy as words of encouragement so that you can start on your business, don’t think that it’s actually as easy as they say it is. Money is one of the important factors in starting and operating a business. The costs required largely depends on the type of business.
In your operational plan, you will need to take into consideration the costs for the supplies, equipment, technology, workforce, their work hours, business location, and other operation expenses. You will also need to consider how much you will charge your customers bases on how much they cost you. Other related articles you may be interested in are HR Operational Plan Samples & Templates, Simple Operational Planning Samples & Templates, and Annual Operational Plan Samples & Templates.
An operational plan that has a good and well-established timeline of tasks, activities and milestones will keep things in business organized. This is how management will be able to keep track of the business’ production milestones and financial milestones which will yield data that is beneficial to the business.
We hope that you find this article useful. You can find out more about operational plans and other related topics. Some of the titles you may find interesting are Business Operational Plan Samples & Templates, Security Operational Plan Samples & Templates, and School Operational Plan Samples & Templates.
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