Checking on the the competency of employees is important to gauge their level of performance and if they are fit to work. A good example of which are those working in the healthcare industry such as nurses, doctors, caregivers and etc. Or even other workers such as those in the education and construction industry who relies on a specific skill to get the job done. Performing a competency assessment can be well-executed with the help of a competency checklist which can serve as a guide for any assessor in the field. Read more about competency checklist in our article below and don’t forget to check out our free competency checklist samples as well:
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11. Sample Competency Checklist
What Is A Competency Checklist?
First of all, competency is defined as the application of knowledge, skills and behaviors used in performing specific job tasks. Assessment of an employee’s competency is to identify problems with employee performance and to correct these issues before this can affect the working performance. To make sure employees are performing as expected, a competency checklist is a tool that contains details for employees the skills they are required to perform and the level of performance that is expected for each skill. This is a great tool to monitor an employee’s expertise and performance in their field on interest.
How To Create A Competency Checklist?
A competency checklist is often but not limitedly used in on-the-job training programs, apprenticeship, for new hires to a job or profession note their progress in achieving the desired job performance. Here are some benefits an employer and employee can achieve when using this tool.
- Establish job standards relevant to competency assessment and appraisals
- Helps managements identify the strengths and weakness of the employee
- Document the employee’s acquisition of the knowledge, skills, safety, and other procedures relating to each task
- Provides an employee their day-to-day job requirement
- Enhances individual professional development and training milestones are recorded and acknowledged by the organization
To ensure that people have the right skills required to do their current and future jobs a competency checklist tool can help identify skills gaps effectively. A competency checklist may differ per industry requirements, but let us go over the basic elements that would comprise this certain checklist:
I. Knowledge Skill
Organize the different knowledgeable points that is relevant to the employee’s job or profession. Such as customer service representative perhaps how he or she is competent with his or her problem solving skills, how to address the problem and make sure to keep the customer updated and less agitated. Or how nurses are able to identify when a patient needs immediate help and so on.
II. Communication Skill
Working entails talking and communicating with your peers, clients and patients. It is an important aspect of any job. So it is crucial to gauge how well and competent an employee is communicating clearly and effectively.
Jobs with quota are notably assessed for their productivity and how well these employees can hit the deadline and the number of task assigned to them.
IV. Skill Competencies
Identify specific skills your employees have and that are relevant to their job description. You can do this by careful observation or checking daily reports submitted and compare if your employee is doing well and if any changes needs to be addressed to.
V. Core Safety Competencies
This is to measure how well an employee responses to any safety and health issues. Such as performs any roles or responsibilities during emergencies, and how they are able to deal with the after effects of any work related incidents.
VI. Work Quality
Even though your employees were effectively able to hit their target and performed what was asked of them doesn’t necessarily mean this was accomplished very well. Its not all about work quantity but also work quality. So it is important to set a list of standards to identify if your employees were able to accomplish their task and also meet the standards for quality of work.
VII. Other Job Related Competencies
As mentioned earlier, each industry has different requirements in order to check an employee’s competency level. You can indicate and include this in your checklist.
When Are Competency Assessments Performed?
This must be conducted regularly during an employee’s tenure in the company to make sure that the employee is up to date with his or her skills and performance. And to identify or prevent performance problems that may be solved through task-specific training.
What to Do When Employees Fail Their Competency Assessment?
Companies have back up plans in case an employee fails their competency test. Instead of instantly firing them, they help them by engaging them through employee training, strict supervision by their managers and team leaders, give them a less daunting task that is still related to their work in order to build up their confidence and other employee performance development related programs.
Who Uses a Competency Checklist?
A competency checklist is used by managers, supervisors or the HR department to help and guide them through the different areas that needs to be assessed during the competency assessment process. Although this could also be used by teachers to assess their students learning development.
Working and performing at best with any job relevant to your profession can not only help you develop and grow as an individual but it adds to the trust your employers have on you and how you are responsible with your job. A competency checklist is a stepping point to assess how well you are competent as a worker in your field, and this may pave way to higher pay and better job opportunities.
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