One of the main keys to ensuring high user satisfaction and increased loyalty is by providing good UX. Based on a study performed by Forrester Research, they found that a perfect user interface design achieves an approximate conversion rate of 200% for a website while a good UX design can reach up to 400% conversion rate. A good UX design prevents users from experiencing common usability problems related to the content, accessibility, security, information prioritization, and ergonomics.

FREE 10+ Heuristic Evaluation Samples

1. Heuristic Evaluation of Agents

Details
File Format
  • PDF

Size: 656 KB

Download

2. Heuristic Evaluation of Usability Testing

Details
File Format
  • PDF

Size: 295 KB

Download

3. Heuristic Evaluation for Games

Details
File Format
  • PDF

Size: 132 KB

Download

4. Heuristic Evaluation Usability of Education

Details
File Format
  • PDF

Size: 538 KB

Download

5. Online Learning Heuristic Evaluation

Details
File Format
  • PDF

Size: 547 KB

Download

6. Heuristic Evaluation Research Report

Details
File Format
  • PDF

Size: 934 KB

Download

7. Heuristic Evaluation Worksheet

Details
File Format
  • PDF

Size: 112 KB

Download

8. Heuristic Evaluation New Checklist

Details
File Format
  • PDF

Size: 2 MB

Download

9. Heuristic Evaluation Project Report

Details
File Format
  • PDF

Size: 918 KB

Download

10. Student Heuristic Usability Evaluation

Details
File Format
  • PDF

Size: 137 KB

Download

11. Sample Heuristic Evaluation Sheet

Details
File Format
  • PDF

Size: 408 KB

Download

What is a Heuristic Evaluation Template?

Heuristic evaluation templates are used to test and assess the usability of a prototype and conduct website analysis to ensure that the final product is user-friendly and easy to use. These documents allow an evaluator to go through various elements in the user interface like its layout, functionality, flow, and system. While doing an evaluation and threat assessment, the heuristic evaluation template ensures that the evaluator has taken notes of their valuable observations.

How do I Conduct a Heuristic Evaluation?

During a heuristic evaluation, evaluators will conduct a design review with their evaluation checklists to identify possible issues an interface might encounter while users interact with the product and think of solutions to solve these issues. There are several blank sheets of evaluation report templates an individual can download and use. As a main part of designing a product, heuristic evaluation depends on deep assessments run by a number of usability experts at the same time.

Step 1: Choose your Evaluators

In this step, you have to make sure that you carefully choose the evaluators who will conduct your product analysis. Your evaluators must be usability experts with domain expertise in the type of industry your product belongs to. 

Step 2: Conduct a Briefing Session

Conducting a briefing session allows your evaluators to know what exactly they should be doing and covering. you can use an attendance sheet with the names of evaluators in it to ensure that everyone was briefed. It should be standardized so evaluators can receive the same instructions to prevent biases in the evaluation. You can also assign them to certain tasks based on their expertise and experience. 

Step 3: Begin the Evaluation Phase

After briefing your evaluators, you can now start the first evaluation which usually takes a couple of hours. In this phase, the evaluators will interact with the product to identify elements that need to be improved. In the second phase, the evaluators will conduct another run-through while using the appropriate heuristics for the elements that were identified during the first evaluation phase.

Step 4: Document the Problems Discovered

During the entire evaluation phase, the evaluator must document the problems to identify and track the problems they encountered in a detailed and specific way. You can then work with different evaluators to organize their findings and create a list of problems and suggested potential solutions for each of them.

FAQs

What are the 10 usability heuristics?

The 10 usability heuristics that was developed by Jakob Nielsen and Rold Molich are the Visibility of System Status, Match between the System and the Real World, User Control and Freedom, Consistency and Standards, Error Prevention, Recognition Rather than Recall, Flexibility and Efficiency or Use, Aesthetic and Minimalist Design, Help Users Recognize, Diagnose, and Recover from Errors, and Help and Documentation.

What is the difference between heuristic evaluation and usability testing?

Heuristic evaluation refers to the process conducted by evaluators or internal team members before they launch a website or application while usability testing refers to the process performed by external potential users who were assigned specific tasks to accomplish.

What are the benefits of conducting a heuristic evaluation?

Some of the benefits of heuristic evaluation are it is quick and affordable since resources are already available, has complete testing anywhere in the design process, provides a comprehensive scan of the product’s UX design, graphic design,  and more.

Heuristic evaluation templates are used by evaluators when assessing a product. Conducting this evaluation enables optimized usability by minimizing the possible issues in the product’s design while guaranteeing the effectiveness of the user interface of a website, mobile application, or SaaS application.

Related Posts