A sales associate is essential in any retail business. These staff or employees are the ones who provide a prompt response to customer’s inquiries and resolve customer complaints in a timely and efficient manner. Also, they are well-versed in the features and characteristics of the company’s products, thus making them valuable aids in analyzing market trends and customer’s needs.
If you are hiring a sales associate in your company, it is best that you use a standard job description in order to ensure that he/she is performing his/her tasks well. For your convenience, we have collected a variety of sales associate Job Description Samples for you to choose from. Scroll down below and download the ones that fits your needs.
Sales and Marketing Associate Job Description
Sales Associate Job Description in PDF
Example of Sales Associate Job Description
Senior Sales Associate Job Description
Duties and Responsibilities of a Sales Associate
- Develop and maintain knowledge of company products
- Track active prospects and customers in order to ensure customer satisfaction
- Conduct initial screenings, respond to customer inquiries, and respond to Web leads
- Aid customers in locating products in store as well as processing their special orders (if any)
- Maintain awareness of all promotions and advertisements
- Manage account services through quality checks and other follow-up
- Present and sell company products and services to current and potential clients
- Act as primary point of contact for technical questions from clients
- Aids in identifying and resolving client concerns
- Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals as required
- Obtain customer information in support of company legal requirements
- Follow up with drafting on drawing accuracy
- Participate in marketing events such as seminars and trade shows
- Responsible for setting the customer’s expectations and proposing new product development
- Other duties are assigned, may be asked to travel shows and events as need requires
For more reference, check out this link: Sales Job Description Samples
Sales Administrative Assistant Job Description
Example of Sales Associate Job Description
Customer Sales Associate Job Description
Development Associate Job Description Sample
Senior Sales Associate Job Description
What Are Job Descriptions?
A job description is piece of document that delineates in fine detail the specifics of a job position. It contains an enumeration of the following:
- objective of the job position or primary function,
- responsibilities or duties,
- qualifications,
- nature of work environment, and
- the superior staff/person to whom the employee in the specified job position will answer to.
Why Use a Sales Associate Job Description?
A sales associate is involved both in the retailing or actual selling of products, as well as in the development of effective strategies to increase customer base. It is for this reason that if you are the manager of a business, you need to ensure that you hire a sales associate whose qualifications and previous experience match the job position best.
Other than those mentioned, a job description is vital for any business operations because of the following reasons:
- serves as the basis for assessing the performance of sales associates;
- basis for creating a standardized system for compensation, benefits, and incentives;
- basis for enforcing discipline whenever an employee has failed to fulfill his/her duties; and
- basis for training needs analysis that will then result to the planning of a training program that targets the current areas of the employee’s performances or attributes that need to be improved.
If you need more job descriptions for your organization/business, you may also download from our collection of Team Leader Job Description Samples.
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