Free Return Policy Generator
Create a professional return policy in minutes. Fill out the form below to download or print it for free.
Return Policy Inputs
How to Use the Free Return Policy Generator?
Our generator helps you create a customized Return & Refund Policy in just a few steps. Follow the instructions below to build a policy suited for your business:
1. Add Business Information
Provide your store name and website URL to personalize your policy.
2. Set the Return Period
Define how many days customers have to return a product after purchase (e.g., 7, 14, 30 days).
3. Choose Product Type
Select whether your store sells physical goods, digital downloads, or both. The policy will adjust based on your selection.
4. Write Product-Specific Return Rules
Add separate return rules for physical items and digital content if applicable.
5. Define Eligibility & Conditions
Explain what condition the returned items must be in, and any restocking fees or return approval processes.
6. List Non-Returnable Products
Clearly mention items that cannot be returned (e.g., software, perishable items, sale products).
7. Provide Refund Method & Timeline
Inform customers how they’ll receive a refund and how long the process will take.
8. Add Exchange Policy
Specify whether customers can exchange items and under what terms.
9. Clarify Return Shipping Responsibility
Let users know if return shipping costs are covered by you or the customer.
10. Enter Customer Support Details
Add an email, phone number, and address for return-related queries.
11. Choose the Last Updated Date
This date helps customers know when the policy was last reviewed.
12. Click “Generate Return Policy”
Once all fields are filled, click the button to create your personalized policy.
13. Download or Use Anywhere
You can download the result as a PDF or copy it to your website, online store, or mobile app.
Where Can You Use the Generated Return Policy?
- 🛍️ eCommerce Websites: Shopify, WooCommerce, Magento, Wix, BigCommerce, and others
- 📱 Mobile Apps: iOS & Android shopping apps
- 🧾 Digital Product Portals: Template sites, software stores, and file delivery services
- 📩 Order Confirmation Emails: Add the link to your return policy for transparency
- 🧑💻 Customer Help Desks: Include it in your support center or FAQs
Inputs Needed Before Generation
- ✅ Business Name & Website
- ✅ Return Window (in days)
- ✅ Product Type (physical, digital, or both)
- ✅ Return Policy for Each Product Type
- ✅ Eligibility Conditions
- ✅ List of Non-returnable Items
- ✅ Refund Method & Processing Time
- ✅ Exchange Details
- ✅ Return Shipping Responsibility
- ✅ Support Contact Info
- ✅ Last Updated Date
Frequently Asked Questions (FAQs)
What is a Return Policy?
A Return Policy outlines the conditions under which customers can return or exchange items and request refunds.
Is this Return Policy Generator free?
Yes! It’s completely free to use. You don’t need an account or payment to generate or download your return policy.
Can I create policies for both physical and digital products?
Yes. You can set return terms for physical goods, digital items, or a combination of both in one go.
Can I download the return policy as a PDF?
Yes. After generating, click the “PDF” button to save your policy for printing or uploading to your website.
Is this return policy legally binding?
Yes. When published on your site or presented during checkout, the policy becomes enforceable. For full legal protection, you may also consult a legal expert.